How do we find the driver after arriving?
You'll be greeted in the airport by one of our English speaking drivers
holding a board with your name, please call: [00 351] 096 978 7039 if you
have any difficulties locating our driver.
How do I
pay?
You pay the driver in the airport; in cash [euro or £ sterling] or by
credit card. We accept VISA, MasterCard, American Express and Diners.
Do you have children's seats, baby seats, infant carriers?
Yes, subject to availability children seats are free of charge, they
must be reserved at the time of booking the transfer. Click link to view
image / specifications;
[Babysitz] [Kindersitz] [Sitzerhöhung]
What happens if the flight is delayed?
If your flight is delayed there is no need to worry - we always confirm
flight directly with Faro airport and will be waiting until you arrive.
Can I book the return trip from my destination?
Yes, by email or by phone [00 351] 096 978 7039
Are the passengers insured?
All drivers, passengers and vehicles are fully licensed and insured by
the DGT/DGV
We do not want to drive from the airport but would like to hire a car at
our destination, can you arrange this?
Yes, we can deliver a rental car at the same time or later - delivery is
free. Please see
www.algarvedriver.com for prices and conditions - you can also book
the transfer at the same occasion.
How long is the trip between airport and destination?
In general count a minute per euro.
How long will the driver wait for us to clear customs?
The driver will normally wait for 60 minutes before making enquiries
with the airline, immigration and making a paging call. Only after all
this and if there is no sign of the passengers will the driver leave the
airport. If you are delayed in customs or baggage for more than 30
minutes after arrival please call our office on [00 351] 096 978 7039 to ensure
that the driver will wait for you.
Can we use the drivers phone?
Yes, charges are by minute.
We have lots of luggage, a mountain bike, a golf bag - will there be
room?
Each passenger has an allowance of one suitcase and one board/ski bag.
If you are bringing a mountain bike please check the tick box on booking
step 5.
Can we stop off at the supermarket en-route?
By prior arrangement on a private transfer only, although not at peak
times - a supplement may be applicable.
Is the transfer direct or do we stop en-route?
Transfers are direct, door-to-door.
Does the driver speak English?
All our drivers speak English.
Do I have to share a vehicle with other people?
Not unless you invite them.
How far in advance do airport pick-ups need to be booked?
Normally we require 24 hours notice.
How many people can travel in one of your cars?
Only a maximum of four people can travel in a standard sized car, mini
buses are available at an increased cost. This includes small children
who count as one passenger for insurance purposes.
Do you offer tours?
Not at this time. |
